Delighted by @LinkedInHelp (Why Waiting for LinkedIn To Restore My Account Was Worth It)

June 30 5:30 pm Update: I am a delighted LinkedIn customer again. In just over a day from when I flagged the problem, @LinkedInHelp (Fred / Kat) restored my access and explained why they took the precautionary action that they did. I am thankful for their security process that kicked in when they noticed far too […]

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40,000 Professionals = Spectrum Of Business Transformations

More than 40,000 professionals in my extended network specialize in or have been part of business transformations. And what a bewildering array of initiatives you find! From removing process and systems duplications and inefficiencies to ERP replacements and consolidations. From company-wide strategy change and enablement to wholesale and radical process, systems and culture change. There are large and complex […]

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Fatal Flaws 2

I learned this lesson a long time ago. And I am learning more about it as I build and lead new teams. When forming a team, apart from hiring for talent, competencies and organisation fit, I bring people in who do not display the symptoms of these fatal flaws. But the work does not end […]

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The Cactus Blooms!

“The cactus has flowers!” With delight, I rushed inside the house and declared my news to the children. I had just arrived from work, parked the car, then absent-mindedly made my way to the front door. Then my eye saw it. The cactus plant that I had in a pot, left behind (abandoned!) by our home’s […]

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When Failure is Good

A long, long time ago, I thought I was invincible. A typical teenager. Do you know someone like this? I was eighteen years old and on my third year as a chemical engineering student in a selective university. My grades were always better than most so I was relaxed about passing my exams. I was […]

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